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Visiting Hours

All visitors are asked to observe the visiting hours and rest periods for each ward.

Restrictions due to COVID-19

The World Health Organisation declared COVID-19 a pandemic, meaning the virus is established on all continents (with the exception of Antarctica). We are asking for your understanding that you consider not visiting the hospital unless you are an immediate family member or carer of the patient. The ongoing requirement for physical (social) distancing means that we will continue to limit the number of visitors to our facilities.

To ensure the safety and wellbeing of our hospital communities, Healthe Care has mandated the following Visitor Restrictions:

  • Until 14 days have lapsed from returning or arriving from overseas (flight/cruise), interstate travel; AND/OR
  • Have been in close contact with a confirmed or suspected case of COVID-19 in the previous 14 days; AND/OR
  • Diagnosed with COVID-19 (unless no longer directed to be self-isolated); AND/OR
  • Have a fever (even if mild) or respiratory illness like symptoms (a cough, shortness of breath, runny nose, tiredness and breathing difficulties); AND/OR
  • A recent loss of the sense of smell? OR an altered sense of taste? you must follow the advice of the public health authorities AND

DO NOT ENTER THE HOSPITAL OR VISIT OUR PATIENTS FOR 14 DAYS

If you are unwell and require urgent medical attention you should contact your GP or call 000 for an ambulance (this will work even without phone credit).
IMPORTANT: UPDATES ON NSW HOT SPOTS

Visiting Restrictions

  • Visiting Hours are 11:00am until 5:00pm

  • Two visitors are allowed to visit a patient per day, for a period of 1 hour, as long as the visitors:

    • Are at least 12 years of age

    • Have had two doses of a TGA approved COVID-19 vaccine

    • Show the evidence of their vaccination status when they enter the facility

  • Entry to the hospital is limited to only the Main Entry

  • Please sanitise your hands

  • Maintain social distancing

  • Do not enter if you are sick or unwell

  • We apologise for any inconvenience, this is a precautionary measure to help ensure the safety of patients, staff and the community.

  • We understand that there may be some exceptional circumstances which must be approved on a case by case basis.

  • Masks are mandatory and all staff and patients are subject to the Healthe Care screening system which is compliant with NSW Health.

Upon entry to the hospital and during your visit, please practice simple hygiene by:

  • Making sure to clean your hands thoroughly for at least 20 seconds with soap and water, or use an alcohol-based hand rub
  • Cover your nose and mouth when coughing and sneezing with tissue or a flexed elbow AND

Practice physical (social) distancing by:

  • Attempting to keep a distance of 1.5 metres (5 feet) between you and other people where possible. If you are required to move closer than 1.5 metres, ensure that the time does not exceed 15 minutes
  • Avoid shaking hands, hugging, touching or kissing other people or sharing food
  • Avoid close contact with anyone with cold or flu-like symptoms
  • If you are asked to wear a surgical face mask, After putting it on to cover your nose and mouth, do not touch the front of the mask and remove it using the ear loops or head straps
  • Dispose of the used mask into a waste bin and perform hand hygiene with soap and water or alcohol hand rub

If you are concerned please contact healthdirect on 1800 022 222 or the Public Health Unit for further information on 1300 066 055.

Save time by pre-screening

Save time on the day of your visit to the hospital, by completing our pre-screening questionnaire on your smart phone at screen.healthe.care/dubbo