Visiting Hours

Restrictions due to COVID-19

The World Health Organisation declared COVID-19 a pandemic, meaning the virus is established on all continents (with the exception of Antarctica). We are asking for your understanding that you consider not visiting the hospital unless you are an immediate family member or carer of the patient. The ongoing requirement for physical (social) distancing means that we will continue to limit the number of visitors to our facilities.

To ensure the safety and wellbeing of our hospital communities, Healthe Care has mandated the following Visitor Restrictions:

• Until 14 days have lapsed from returning or arriving from overseas (flight/cruise), interstate travel; AND/OR
• Have been in close contact with a confirmed or suspected case of COVID-19 in the previous 14 days; AND/OR
• Diagnosed with COVID-19 (unless no longer directed to be self-isolated); AND/OR
• Have a fever (even if mild) or respiratory illness like symptoms (a cough, shortness of breath, runny nose, tiredness and breathing difficulties); AND/OR
• A recent loss of the sense of smell? OR an altered sense of taste? you must follow the advice of the public health authorities AND

DO NOT ENTER THE HOSPITAL OR VISIT OUR PATIENTS FOR 14 DAYS

Visiting Restrictions

• Visitors who reside, work in or have visited the identified hotspot locations or the listed Local Government Areas are restricted from entering Dubbo Private until further notice:
  • Greater Sydney including the Blue Mountains, Central Coast, Wollongong and Shellharbour local government areas
  • The Blayney, Cabonne and Orange local government areas
• Visiting hours 11am – 5pm Monday to Sunday. Visitors are restricted to a maximum of 2 visitors per patient per day
• All patients will undergo preliminary COVID screening during their pre-admission phone call
• Support persons taking patients to their procedure may be limited in order to maintain social distancing and 1:4 square metre rule
• A QR code must be completed upon entry: Complete the screening questions and show Reception the green screen before entering the hospital (paper version available if QR scanning not possible on your phone)
• A temperature check is required and temperatures of 37.5 or greater will not be permitted entry
• Entry to the hospital is limited to only the Main Entry
• Please sanitise your hands
• Maintain social distancing
• Wear a mask at all times
• Do not enter if you are sick or unwell

Upon entry to the hospital and during your visit, please practice simple hygiene by:

• Making sure to clean your hands thoroughly for at least 20 seconds with soap and water, or use an alcohol-based hand rub
• Cover your nose and mouth when coughing and sneezing with tissue or a flexed elbow AND

Practice physical (social) distancing by:

• Attempting to keep a distance of 1.5 metres (5 feet) between you and other people where possible. If you are required to move closer than 1.5 metres, ensure that the time does not exceed 15 minutes
• Avoid shaking hands, hugging, touching or kissing other people or sharing food
• Avoid close contact with anyone with cold or flu-like symptoms
• If you are asked to wear a surgical face mask, After putting it on to cover your nose and mouth, do not touch the front of the mask and remove it using the ear loops or head straps
• Dispose of the used mask into a waste bin and perform hand hygiene with soap and water or alcohol hand rub

We are also encouraging visitors to download the Australian Government’s COVIDSafe app, which is designed to provide early notification of possible exposure.

If you are concerned please contact healthdirect on 1800 022 222 or the Public Health Unit for further information on 1300 066 055.

Save time by pre-screening

Save time on the day of your visit to the hospital, by completing our pre-screening questionnaire on your smart phone at screen.healthe.care/dubbo